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Items will be shipped out within 7 days from placing your order.
The returns policy applies to specific items. For a 7-day unconditional return: - Items must be returned in a re-sellable condition with all gifts and accessories. - Return shipping costs and customs duties will be paid for by the buyer. For a 30-day return due to quality issues: - Items must be returned with all gifts and accessories. - The buyer will not need to pay for return shipping costs and customs duties. Refund amount and methods may vary according to the item's condition, date of purchase, and payment method.
Joybuy provides free shipping via non-registered China Post Air Mail on all Joy Collection items, excluding books. Free shipping via non-registered mail is available for Joy Collection books with a minimum purchase of $49. Joybuy also provides discounts on other shipping methods. Multiple factors, such as the shipping method, number of items, and package weight, may influence the calculation of the final shipping costs.